Video Conference Web Conference Web Conferencing
 
 
 
READYSHOW® WEB CONFERENCE
RECORDED AUDIO STREAM
SELF REGISTRATION
 
 
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AUDIO CONFERENCING SERVICES CHART
 
TYPE OF SERVICE FOR TELECONFERENCING
SOLUTIONS
Full Time Operator
       
Operator Assist
     
Backdoor Line
       
Web Based Conference Viewer
       
Web Based Conference Manager    
 
Operator Provided Lecture Mode
     
Operator Provided Q&A
     
Polling
   
Operator Dial Out
 
Leader Dial Out
 
Participant List
Name Record/Playback
 
CDs and Tapes
(CD only)
Digital Record/Playback
 
Individual Digital Playback
     
Star Commands (see list)
 
International Toll Free
 
Streaming
Transcription
 
ReadyShow® Web Conference (see features)
Self Registration
 
 
Conference Available 24x7      

Star Commands for Leaders & Participants

Why Businesses Need Audio Conferencing

Businesses are facing a daily challenge in the modern world. As consumers, we expect those companies with which we do business to embrace technology; their ability to do so often seems parallel to their ability to service us effectively. At The Conference Group we recognize that a phone call can be much more than it seems. In this world of global commerce, where it has become necessary to communicate with multiple parties, across state lines and even across oceans, businesses need to have their finger on the pulse of state-of-the-art communications. High quality audio conferencing sets companies apart from their competition, allowing them to effectively manage their communications with multiple parties – anytime, anywhere.

Through The Conference Group’s audio conferencing, companies have access to a host of personalized services that will customize their audio conference from one meeting to the next. These options put businesses in control of their calls to maximize their efficiency and allow attendees to participate to the highest degree. Well executed audio conferencing eliminates all boundaries and leaves the door open for a successful exchange of ideas.

Teleconferencing Services

Businesses without comprehensive teleconferencing services will be left behind in this modern age of communication. The Internet has eroded logistical walls that once hindered global business; it is up to us to embrace the technology available to us in order to grow our businesses. Whether the need is web conference, audio conference, or video conference, The Conference Group prides itself on offering the most comprehensive services available so that our clients can communicate on an International scale with confidence.

Audio Conference

The traditional conference call has evolved to meet the growing demands of businesses that need to communicate on a grander scale. The Conference Group’s audio conferencing services takes into account the need to include multiple parties that may in some cases be thousands of miles away – and still offer the same high voice quality and access to features. We offer a variety of options that allow our clients to customize their audio conference experience and deliver the highest quality service to meeting attendees.

Video Conference

When there is a need to communicate on a more personal level but the miles between you will not allow for a cost-effective meeting in one place, video conference can be the solution. The Conference Group provides state-of-the-art video conference services that allow meeting attendees to see as well as hear each other – the next best thing to a traditional meeting when participants are separated by distance. Video conference allows for an easier exchange of ideas and a more personalized way of communicating.

 
 
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Full Time Operator

An operator is assigned to monitor a conference for its entire duration.

Operator Assist

Operators collect specific information about callers and place them into the appropriate conference.

Backdoor Line

While a conference is in progress, a separate phone line can be established for a direct communication between the operator and the leader of the call.

Web Based Conference Viewer

Web-based application that assists leaders in the control of Q&A conferences.

Web Based Conference Manager

Web-based scheduling tool where leaders can create and modify conferences, as well as view participants.

Operator Provided Lecture Mode

An operator places the conference in a "listen only" mode where all participants are muted while the leader speaks.

Operator Provided Q&A

The assigned operator runs a controlled question and answer session allowing the leader to address one question at a time.

Polling

During the call, an operator gathers responses to leader specified questions by requesting callers to press corresponding numbers on their telephone key pad.

Operator Dial Out

An operator dials out to specified phone numbers and manually places the callers into the appropriate conference.

Leader Dial Out

The leader initiates their own dial out by pressing *1 and joining callers to the conference.

Participant Lists

Operator collects requested participant information and compiles a report that is sent via email following the conference.

Name Record/Play

Callers are prompted to record their name which is played into the conference upon entering.

CDs and Tapes

Conference recordings can be requested in a CD or cassette format.

Digital Record/Playback

Within a conference, leaders can begin a recording via the telephone and playback the file for up to 30 days.

Individual Digital PlayBack

Participants can request to dial a separate playback phone number to listen to the replay of their conference.

Star Commands

While a conference is in progress, certain features are accessible via the touch tone phone.

International Toll Free

Certain international countries can connect to a conference call by dialing an international toll-free number.

Streaming

Allows the leader to listen to an mp3 file of a conference recording via the web or an email.

Transcription

Conferences can be recorded and transcribed into a Word document.

Readyshow Web Conference

Conference leaders can conduct PowerPoint slideshows, "follow-me" website tours, and application sharing sessions over the internet.

Self Registration

Participants register their information online prior to the conference and are given a unique pin code to use in addition to the participant/leader passcode.

Conference Available 24x7

This type of conference is available 24 hours a day, 7 days a week, and never requires scheduling.